Revit 2011 added the ability to create custom elevation tags; should you ever run into the following error message I thought I would elaborate on the likely issue:
“Attempt to change elevation tag families to one with incompatible view directions.”
Revit 2011 Update 2 resolved a potential issue where a custom elevation tag could flip orientation. For example, if you select an elevation view the pointer family would face one direction where the actual view \ crops would be the opposite.
If an elevation view falls into this type of condition, and you attempt to reload the elevation tag, you may see this error message because Revit cannot automatically reconcile the elevation direction.
If you look at the Update 2 Enhancement List, this would be the process to prevent view flipping from occurring at a later date:
“Insures that a modification to an elevation tag family does not rotate the elevation tags unexpectedly. In situations where the rotation has already occurred, the elevation tag family would need to be reloaded to correct the unexpected elevation tag rotation.”
Revit may be able to reconcile this scenario in many cases on reload, but if you see the error message you may need to recreate the elevation. You can use the process below to do so:
1. Locate the elevation in floor plan view with the flipped direction; then open the incorrect elevation by double-clicking on the pointer.
2. Copy any view specific detail elements or text you wish to retain > copy to clipboard.
3. Navigate back to the floor plan view > select the entire elevation symbol > un-check the specific view direction to delete the elevation. Check the box again to create a new elevation view.
4. Open the new elevation view > Modify > Paste Aligned to Current View. Arrange the detail elements as needed.
5. Lastly, open the elevation symbol family. Make a change [for example, draw a reference line and then delete it]. Load the elevation family back into the project, overwrite existing when prompted.
The error message above should no longer occur, and Revit should be able to reload the elevation family as expected back into the project.

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